Crystal L. Kendrick, President of The Voice of Your Customer, has more than 20 years of sales, client service and marketing experience and has held leadership positions at three corporations. Crystal holds a BBA from Temple (PA) University and an MBA from Northern Kentucky University. Crystal is also trained in project management; Six Sigma improvement processes and she completed an Executive MBE Training at the Tuck School of Business at Dartmouth College.
In addition to handling responsibilities of The Voice of Your Customer, Crystal serves on the board of the Cincinnati African American Chamber of Commerce, Southwest Ohio Workforce Investment Board, and Northern Kentucky University Alumni Council. She also serves on numerous committees of the South Central Ohio Minority Supplier Development Council, the Cincinnati Chamber of Commerce and the Fine Arts Fund of Cincinnati.
In her spare time, Crystal serves as the Events Editor for the Cincinnati Herald and an alternate host of Issues, a weekly television program that highlights events in the Cincinnati community. Crystal is also a Diamond Life Member of Delta Sigma Theta Sorority, Inc., a charter member for the Queen City Chapter of The Links, Incorporated and a lifetime member of the Episcopal Church.
For her many accomplishments, Crystal has been recognized by the following organizations for assisting minority and women owned businesses: 2008 and 2009 Cincinnati Public Schools’ Supplier Diversity “Reach and Teach” Award ; Cincy Chic Magazine Most Notable Women – 2007; Cincy Business Magazine Athena Award Finalist – 2007; Cincinnati Leading Women – Management – 2007; Who’s Who in Black Cincinnati – 2006; Cincinnati Business Women – Top Women in Sales – 2006; Cincinnati YWCA Rising Star – 2006; Cincinnati Business Courier – Forty Under 40 – 2005; Delta Sigma Theta Sorority, Inc. – Excellence in International Awareness and Involvement – 2002. More
